Los Picos Hotel & Suites
Data controller:
Los Picos Hotel & Suites, with address at Carr. Tepic - Puerto Vallarta Km. 140, Fracc. Playas de Huanacaxtle, Playa Pontoque 10, Flamingos, C.P. 63732, Bucerías, Nayarit, Mexico, is responsible for the processing and protection of your personal data.
Purpose of data processing:
The personal data we collect from you will be used for the following purposes:
- Confirm and manage reservations
- Provide lodging services and customer care
- Process billing, issue tax receipts and handle clarifications
- Contact you to follow up on your experience or address feedback
- Comply with applicable legal obligations
Additionally, we may use your information to send you promotions, satisfaction surveys or news related to Los Picos Hotel & Suites, as long as you do not express your objection.
Personal data collected:
The data we may request includes:
- Full name
- Phone number
- Email address
- Tax information (if an invoice is required)
- Bank card details (only for reservations with a deposit or guarantee)
Data transfer:
Your personal data will not be shared with third parties, except when necessary to comply with legal provisions or requirements of competent authorities.
ARCO Rights (Access, Rectification, Cancellation and Objection):
You have the right to access your personal data, rectify it if it is inaccurate, cancel it when you consider it necessary, or object to its processing.
To exercise these rights, you may send a request to the email: recepcion@lospicos.com.mx addressed to our Data Protection Officer.
Changes to the privacy policy:
We reserve the right to modify this policy at any time. Updates will be available on our website:
🌐 www.lospicos.com.mx
Last updated: April 2025
